My project is approved and I’ve paid all outstanding fees, so why is my permit not issued yet?

The 2 items below need to be completed before the Town can issue the permit and release the approved plans on your online account for you to print. Work on the project can only begin after the Town has changed your permit status to “Issued.”

(1) Sign your permit card that the Town has sent you and upload the signed document to the online portal under “Attachments”. This document needs to be signed in all four of the areas highlighted on the signature sheet:

  1. Licensed Contractor Declaration or Owner Builder Declaration
  2. Authorization for Town’s Inspector to enter property for inspections
  3. Worker’s Compensation Declaration
  4. Owner/Contractor Signature for Permit

See example signature sheet for the 4 required areas to sign. Failure to provide all signatures will result in a delay in permit issuance.

(2) Satisfy all pre-issuance conditions on your permit. To verify that all items labeled "Preissuance" have been satisfied," check the permit “Attachments” tab for a document labeled "Conditions"

Show All Answers

1. How do I register for an account to submit a permit application online?
2. Why didn’t I receive the confirmation email required to confirm my account registration?
3. For Step 1. Location: What do I do if my address does not appear in the search results?
4. For Step 5. Attachments: What are the required attachments and which files need to be compiled?
5. For Step 5. Attachments: How do I upload sheets with Contra Costa Central Sanitary District (CCCSD) Stamp?
6. What is the Online Process?
7. When can I start my project?
8. How do I resubmit in response to Plan Review Comments?
9. How do I submit a Revision or a Deferred Submittal?
10. My project is approved and I’ve paid all outstanding fees, so why is my permit not issued yet?
11. How do I print my permit inspection card and stamped plans?
12. Help! I've read the instructions, reviewed all emails from, and read all FAQs, but I'm still having trouble!