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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Police Department

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  • If it is a non-emergency, call dispatch 925-820-2144 to have an officer contact you to set up an appointment to meet at an agreed location. If it is an emergency, call dispatch 911 immediately.



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  • All reports may be obtained through the Contra Costa County Office of the Sheriff Records Unit. (link below)

    Additionally, traffic collision investigation reports may be obtained through Danville Police Department’s online portal: Online Police Report Access or by calling 866-215-2771 for assistance. We will release accident reports to an involved party only, for a $5.00 fee. 

    Contra Costa County Office of the Sheriff Records

    Link to Website

    925-335-1570

    recordsinfo@so.cccounty.us



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  • Yes, we accept all major credit cards. A processing fee will be applied to credit card payments.

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  • Only two types of permits are sold: Downtown Merchant / Employee Parking Permits and residential permits. To the residents of 197 E Linda Mesa, you must show proof of residency or employment (pay stub, business card, etc.). Permits are either $25.00 or $50 dollars depending on the zone. View https://www.permitsales.com/danvilleca/ for more information.

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  • You may visit our police department lobby during business hours (Monday through Thursday 8:00 a.m. until 5 p.m. and Friday 8:00 a.m. to 1:00 p.m.) If an officer is available they will sign it for you. There is a $10.00 fee (cash only accepted)

    Be advised, we do not sign off on insurance violations. These can be corrected by visiting or sending proof to the county court system.

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  • Pay online and follow the directions on the ticket.

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  • Contact:
    Superior Court - Walnut Creek
    640 Ygnacio Valley Road
    Walnut Creek CA 94596
    Phone: 925-608-1000

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  • Pay online or mail payment to:
    Citation Processing Center
    P.O. Box 22814
    Denver, CO 80222 - 2814

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  • You must contact the County Records Department:

    2530 Arnold Drive
    Suite 170
    Martinez, CA, 94553
    Phone: 925-335-1570

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  • Parking Citations are to be appealed in writing through the Clancy System. Mail written appeals (do not send any money) to:

    Citation Processing Center
    P.O. Box 22814
    Denver, CO 80222 - 2814

    Please contact the Police Department at 925-314-3700 with any concerns regarding Parking Enforcement Officers.


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  • The Danville Police Department no longer offers fingerprinting services. Please check with the Postal Annex or other agencies. 

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  • Yes, the Danville Police Department offers vacation house checks to Danville residences. The form is available online. Once filled out, the online form is sent directly to us where it is assigned to the specific beat box.

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  • The Danville Police Department issues a 3-day temporary parking permit which will allow the RV owner time to load and / or unload their motor home or trailer. The permit must be displayed in the front left corner of the windshield.

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  • No (We do not issue temporary permits for semi-trucks / trailers). There is no overnight parking at Sycamore Park and Ride and there are “No Overnight” signs posted.


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    • All of the applicants information is submitted by Records to the CCC Sheriff's VICE Unit where a background check will be performed. The check will include a Tax collector check and DOJ check. The fee for the Tax check is $60. The background check takes 30 to 60 days to complete.
    • Applicant must submit to fingerprints check (live scan) and provide proof of a Bond to County records. This fee is $57 more or less.
    • The County requires that the solicitor obtain a Business License through the Town of Danville if they are soliciting in Danville. To obtain a business license 925-314-3326
    • Once the solicitor has filled out the County application and obtained a Business License they turn in their completed application to County Records.
    • Once the solicitor has passed the background they will have the option to purchase a 3 month ($15) or 1 year ($60) permit. They will be issued a pocket ID card that they must carry with them when they are soliciting. The front of the card contains their photo and the following information: height, weight, hair color, eye color, vendor permit number. The back of the card contains the solicitors name, address and date of expiration.
    • The solicitor must first obtain a permit application packet from Contra Costa County Records by calling 925-335-1570. This fee is $5.
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  • The Town of Danville Police Department currently accepts syringes / sharps in our lobby during business hours. Syringes / sharps need to be placed in a rigid, sealed container before placing in the red receptacle. San Ramon also accepts used syringes / needles.

    San Ramon Valley Fire District
    1500 Bollinger Canyon Road
    San Ramon, CA 94583
    Phone: 925-838-6640

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  • The Town of Danville Police Department will accept expired or unused medications, however, we do not accept controlled (i.e. morphine, oxycodone, etc.) medication. The individual will dump all of the pills into one zip lock bag and recycle the bottles at home. Any medication that is not in pill form leave in its original container, scratch off the patient's name and prescription number and place the container(s) in a second, separate zip lock bag. Place the plastic bags in the green receptacle located in the Police Department lobby.

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  • Except as otherwise provided in this section it is unlawful for a person to do any of the following acts:

    • Create noise on a street, sidewalk or public place adjacent to a school or church while in use or to a hospital if the noise unreasonably interferes with the working of the institution or the peace or quiet of a hospital patient
    • Install, use or operate a loudspeaker or sound-amplifying equipment in a fixed or movable position or mounted on a sound truck for the purpose of transmitting sound to a person in or on a street, sidewalk, park or public property without a permit
    • Operate machinery, equipment, or a pump, fan, air-conditioner, spa or pool equipment, power tool, lawn mower or leaf blower or engine in a manner which causes excessive noise to nearby residents between the hours of 10 p.m. and 8 a.m.
    • Operate or perform construction or repair work (which creates noise) within or adjacent to a residential land use district except during the following hours:
      Monday through Friday: 7:30 a.m. to 7 p.m.
      Saturdays, Sundays and holidays: 9 a.m. to 7 p.m.
    • Operate or play a radio, television set, stereo, phonograph, receiving set, tape or compact disk player, jukebox, musical instrument or similar device between 10 p.m. and 8 a.m. in such a manner as to be plainly audible at a distance of fifty (50 feet) feet from the building, structure or vehicle from which it is located or a distance of fifty (50 feet) feet from the device if outside


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  • No, the letter is issued by the Records Department located at:

    2530 Arnold Drive
    Suite 170
    Martinez, CA 94553
    Phone: 925-335-1570

    Background check letters can also be requested via email to Records Info. All email requests need to include the name of the agency requesting background check and a copy of person's driver's license or passport.


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    • Sunday through Thursday: 10 p.m. to ½ hour before sunrise
    • Friday and Saturday: 12:01 a.m. to ½ hour before sunrise
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    • All reports of roadside dead animals are handled by:
      Animal Control
      4800 Imhoff Place
      Martinez, CA 94553

      Phone: 925-608-8400 (Tuesday through Friday, 9:00 a.m. to 9:00 p.m. After business hours, contact Dispatch.)

    • For reports of off-leash dogs, please contact our Dispatch at 925-820-2144.
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  • Center for Human Development can help resolve conflict. Their phone number is 925-687-8844.

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  • Chief Shields addressed Hate Crimes vs Hate Incidents during his 10-8 program on February 9, 2022. https://www.youtube.com/watch?v=YWUBUxV6srE (start at 19:25).

    More information is available on the State of California Department of Justice website at https://oag.ca.gov/hatecrimes

    hate crime is a crime against a person, group, or property motivated by the victim's real or perceived protected social group. You may be the victim of a hate crime if you have been targeted because of your actual or perceived: (1) disability, (2) gender, (3) nationality, (4) race or ethnicity, (5) religion, (6) sexual orientation, and (7) association with a person or group with one or more of these actual or perceived characteristics. Hate crimes are serious crimes that may result in imprisonment or jail time.

    hate incident is an action or behavior motivated by hate but which, for one or more reasons, is not a crime. Examples of hate incidents include:

    • Name-calling
    • Insults
    • Displaying hate material on your own property.
    • Posting hate material that does not result in property damage.
    • Distribution of materials with hate messages in public places.

    The U.S. Constitution allows hate speech as long as it does not interfere with the civil rights of others. While these acts are certainly hurtful, they do not rise to the level of criminal violations and thus may not be prosecuted. However, it is important to note that these incidents have a traumatic impact on the victims as well as on the community at large.


    Fact sheets are available in multiple languages at https://oag.ca.gov/hatecrimes  

    https://oag.ca.gov/system/files/media/hate-crimes-fact-sheet-english.pdf

    https://oag.ca.gov/system/files/media/hate-crimes-fact-sheet-spanish.pdf

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    1. Go to the California Alcoholic Beverage Control website
    2. Search form ABC 221, and the instructions next to it, and print. https://www.abc.ca.gov/wp-content/uploads/forms/ABC-221.pdf
    3. Bring your completed form to the Police Department for approval. The application will need to be signed off and approved from the Town Planning Department as well as The Chief of Police. Upon approval, there is a $35.00 fee payable to the Town of Danville.
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  • The Danville Police Department does not register bicycles.They can register online at the National Bike Registry website.  

    There is a list on the website of surrounding agencies that are participating in the program. Walnut Creek police Department, Dublin Police Services, and Contra Costa County Sheriff's Department are some examples of local participating agencies.

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